Address field does not breakdown into the individual Infusionsoft Integration fields

Hi,

I'm having some problems integrating Infusionsoft (IS) with your forms.

Two specific issues I am having, your address group does not breakdown into the individual IS fields. It places the entire address in whichever field you choose in IS.  Won't break it down like the Full Name does.

When I create the address as separate field and map them it works except for the country.  I can't get the country widget to show up in the jotform fields to match with the IS field.

Thanks for your help with this.

Rob

Hi Rob,

I'm looking at this now and will let you know later.

Thanks

Unfortunately, I can't access my app to try the integration.

I have now forwarded this thread to our developers so they can check this for us. If there are updates, you should know it in this thread.

The common issue is on the Dropdown field so for now, I would suggest using a textbox field and map the Country there. Then to automate the process in the country field,  I would suggest adding a conditional logic to insert the country from the dropdown to the textbox field:

Please follow the process in the screenshot.

Here's a cloned version of your form showing the changes: https://form.jotform.com/52856627961973.

You can set the Country Text Box as Read Only and You can hide it in the form.

To Hide:

To set Read Only (Properties > Show Properties > Read only to Yes):

Try the same method for the Industry box.

Thanks

This is the guide for the conditional calculation:

http://www.jotform.com/help/268-How-to-Insert-Text-or-Mathematical-Caculation-into-a-field-using-a-Condition

Thanks

Your second issue has been moved here: http://www.jotform.com/answers/680731.

Thanks

Hi Rob,

Sorry for the late update, but this is now fixed. Simply map one of the address components (such as Street1 or City) to your address field and the field value will be broken down properly before sent to InfusionSoft.

Cheers!