Form redirecting to PayPal even Check option is selected

  • dmelton49
    Asked on October 23, 2015 at 2:01 PM
    When we hit submit whether member picks PayPal option or pay by check the response is to go to pay pal. Can u help
    https://form.jotform.com/52284297752161
  • Kiran Support Team Lead
    Replied on October 23, 2015 at 2:23 PM

    This is because you are having PayPal payment tool setup on your JotForm. Please take a look at the following guide that can help you in setting up PayPal along with other options.

    http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options

    I've cloned your JotForm and made some changes to accept PayPal and Check payments. I've added a checkbox field to list the products and assigned the calculation values to the field. Then added a Form Calculation field to calculate the total of the products selected. Then this total is passed to the PayPal field. Added a condition to display the PayPal field when PayPal is selected.

    Please take a look at the following form :

    https://form.jotform.com/52955199945979?

    You may clone it to your account to see if how the fields are setup. 

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!!

  • dmelton49
    Replied on October 28, 2015 at 8:45 AM
    Thanks for your help..
    another issue is we added a golf news page with a link to www.golfweek.com. Pasted link into HTMl app and displays ok on laptop but nothing pulls through on mobile devices. http://www.flwga.com/#!golf-news/l8y1v


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  • dmelton49
    Replied on October 28, 2015 at 9:45 AM


    Dennis Melton
    720.988.9013
    mailto:dmelton49@att.net



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  • Chriistian Jotform Support
    Replied on October 28, 2015 at 11:50 AM

    Hi,

     

    On behalf of my colleague, Kiran, you are welcome. Regarding on your additional concern, I ahve moved it to a separate thread so we can better assist you. You can check it here: http://www.jotform.com/answers/691979. We will attend to your concern accordingly.

     

    If you have any other question or concern, please feel free to contact us again by creating a new thread.

     

    Regards.

  • dmelton49
    Replied on November 17, 2015 at 11:45 AM
    We are having issues with paypal button our site. Does not allow for buyer
    to pick option of just using their credit card and not using and setting up
    a paypal account. PayPal says they think it is an issue with your set up.
    The Pay Pal option choice is turned on. They suggested re doing the pay pal
    link/button. Since u guys helped get it on the site in its current format
    thought u could figure this out better than me.Thank you for your help

    http://www.flwga.com/#!membership-application-/c1ln3
    Dennis Melton
    720.988.9013
    mailto:dmelton49@att.net




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  • Kiran Support Team Lead
    Replied on November 17, 2015 at 1:01 PM

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/706502

    Thank you!