why are my forms disabled?

  • bodyshop
    Asked on November 24, 2015 at 5:18 PM

    I tried to embed the forms into my website and they don't show up.

    I then used just the link to the jotform you provided and it says form disabled.  Why?  How do I fix this?

     

    Jotform Thread 711355 Screenshot
  • Kevin Support Team Lead
    Replied on November 24, 2015 at 7:29 PM

    Hi,

    I've checked your account and one of your form is disabled due to phishing, I can see you are asking for Credit Card information, that is not possible, I would suggest you to use some of this features if you are requesting for CC info : 

    http://www.jotform.com/help/47-Order-Form-Basics

    I've added your form to our whitelist and activated your account, but you should follow the advices above.

    Let us know if you need more help, we will be glad to assist you.

    Thanks.

  • Kevin Support Team Lead
    Replied on November 24, 2015 at 7:30 PM

    This is the form you need to change :

    http://www.jotform.us/form/53275754283159

    Thanks.