Short Scrollable Terms: Privacy policy check box not clickable

  • citherapies
    Asked on May 20, 2016 at 1:16 PM

    Hi, I have a required box on my form for reading Privacy Policy. Using widget Scrollable Terms & Conditions. The form will not let user (Mac, Safari) click on box to continue the form. The feature of reading the entire text box before enabling the check box is disabled. Please advise. 

  • Mike
    Replied on May 20, 2016 at 1:47 PM

    The 'Must Read all the Text' option is enabled on the second terms widget (Page 10), so this is most likely the reason of the issue.

    Short Scrollable Terms: Privacy policy check box not clickable Image 1 Screenshot 20

    I have checked the form via Safari on Mac, and it worked well.

    If you need any further assistance, please let us know.