Support Forum

Hello;

Kindly go through this links for more guidelines on how to solve it using using condition feature on this link; http://jotform.com/help/57-Conditional-Logic-on-Forms. You can show or hide questions depending on the choice a user chooses.

Here are some examples:

http://www.jotform.net/answers/4105-Is-it-possible-to-have-subforms

http://www.jotform.net/answers/4812-Can-I-have-a-section-of-my-form-that-is-created

http://www.jotform.net/answers/4920-How-to-display-certain-fields-if-person-s-age-less-18-years

Lets us know if this was of help.

Thanks for your response, I've reviewed the examples and I think I have everything configured correctly.  Can you take a look at the conditions for that form and let me know if I should be doing something differently?

Based on what you have stated here:

If they choose yes, more fields for details about the open house appear below.  If they choose no, these fields are not shown.

I think it will be more suitable if you choose a positive condition instead of a negative one

like this:

In that picture it shows you that , in a programming logic,  the sintax would be

If Open House is filled  THEN

SHOW  Open House Start Time field

OTHERWISE hide

I hope this gives you a better idea and you can fix the problem

Jeanette!

Thanks for your response.  All of my conditions are positive.

They are set up as:

If Open House field equals to yes

Then Show ....

My problem is that selecting unrelated checkboxes causes my conditions to stop working.  How can I fix it?

I can see that now,  you are talking about this form http://www.jotformpro.com/form/20645913589968

Could you please tell if Form ID: 20255837295  is still giving you problems? Or did my advice worked for this one?

I am working on the form id 20645913589968 in order to reproduce the error

This problem never occurred with 20255837295

You have "duplicated" conditions to Show the same fields, for example:

Show "Open House Date:" if "Marketing Menu" is equal to "LA Times"

and

Show "Open House Date:" if  "Open House?"  is equal to "Yes"

I have removed these duplicated conditions in the following form, and it seems to be working fine:

http://form.jotformeu.com/form/20807351339351

You can Clone mentioned above form to see the conditions.

Please feel free to contact us if you need any further assistance.

Hello

As my colleague Mike has stated, you have several duplicated  conditions

I would suggest that you also add 2 rules in one condition , as shown below

I also would suggest you to use the condition "filled"  instead of "equal to"  for date fields, as shown below

Let us know if you need further assistance

Jeanette

Correcting the duplicate conditions seemed to help.  Thanks!