Why are we not receiving email notifacations?

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    Rodger Benedict
    Asked on May 15, 2012 at 04:12 PM

    We have not received notifications since 8:00am this morning.

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    Goldo
    Answered on May 15, 2012 at 04:19 PM

    Please let us know the form id so that we can check.

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    Cityplex
    Answered on May 15, 2012 at 04:34 PM

    CityPlex Towers Work Orders

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    Cityplex
    Answered on May 15, 2012 at 04:36 PM

    None of our forms are working

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    David King
    Answered on May 15, 2012 at 04:53 PM

     05-02-2012 1:59 PM        201794474533659075

    CityPlex Towers Maintenance WorkOrder Request


    Requestor / Contact: OSH
    E-mail:     

     Phone Number:


    Tower: T60


     
         Floor 3       Rm/Suite Pre-Op #16


    Service Request Type: Furniture repair

    Service Requested: Right side of cabinet door is coming off. PLease repair ASAP. Thank you

      


    Work Performed: tightened hinges and readjusted door

    Bill Back        Completion Date 5/2/12


    Tech Signature         

    Engineering Approval

    Hours to complete work .5 hr      Parts: $
    Total to be invoiced: $
    Parts Used / Invoice #
    NA  

     http://submit.jotformpro.com/form.php?formID=10025947332&sid=201794474533659075&mode=edit

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    gori-mathew
    Answered on May 15, 2012 at 05:30 PM

    Hi,

    We apologize for any inconvenience this may have caused. Please change your sender e-mail to noreply@jotform.com as shown below.

    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Select Notification

    4. Click on "Reply-to and Recipient Settings" 

    5. Change ''Sender E-Mail'' to noreply@jotform.com.

    You can also add those ips to your whitelist:

    174.34.57.214

    174.34.57.216

    174.34.57.218

    174.34.57.219

    208.117.50.251


    Lets know if this helps.

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    Cityplex
    Answered on May 15, 2012 at 05:30 PM

    I will be out of the office the week of May16th, returning May 23rd.
    If you need urgent help, please call the front desk