What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are we not receiving email notifacations?

    Asked by Rodger Benedict on May 15, 2012 at 04:12 PM

    We have not received notifications since 8:00am this morning.

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    JotForm Support

    Answered by Goldo on May 15, 2012 at 04:19 PM

    Please let us know the form id so that we can check.

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    Answered by Cityplex on May 15, 2012 at 04:34 PM

    CityPlex Towers Work Orders

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    Answered by Cityplex on May 15, 2012 at 04:36 PM

    None of our forms are working

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    Answered by David King on May 15, 2012 at 04:53 PM

     05-02-2012 1:59 PM        201794474533659075

    CityPlex Towers Maintenance WorkOrder Request

    Requestor / Contact: OSH

     Phone Number:

    Tower: T60

         Floor 3       Rm/Suite Pre-Op #16

    Service Request Type: Furniture repair

    Service Requested: Right side of cabinet door is coming off. PLease repair ASAP. Thank you


    Work Performed: tightened hinges and readjusted door

    Bill Back        Completion Date 5/2/12

    Tech Signature         

    Engineering Approval

    Hours to complete work .5 hr      Parts: $
    Total to be invoiced: $
    Parts Used / Invoice #


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    Answered by gori-mathew on May 15, 2012 at 05:30 PM


    We apologize for any inconvenience this may have caused. Please change your sender e-mail to noreply@jotform.com as shown below.

    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Select Notification

    4. Click on "Reply-to and Recipient Settings" 

    5. Change ''Sender E-Mail'' to noreply@jotform.com.

    You can also add those ips to your whitelist:

    Lets know if this helps.

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    Answered by Cityplex on May 15, 2012 at 05:30 PM

    I will be out of the office the week of May16th, returning May 23rd.
    If you need urgent help, please call the front desk