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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I just used the mailchimp integration and when I did it reduced my list. / Mailchimp Removed Subscribers.

    Asked by unlimitedaircards on May 15, 2012 at 04:18 PM

    I integrrated a couple forms with my mailchimp account and when I did it reduced my list from 2353 to 2185. Mailchimp said they can not help since it was your end that deleted them. how I do I know what happened? What was deleted? and how I do I avoid in the future?

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Mike_T on May 15, 2012 at 05:35 PM

    Thank you for contacting us.

    Have you received any logs from Mailchimp to confirm that mentioned subscribers were removed by our integration with them? If yes, please provide us with these logs.

    I think that if subscribers were removed by our integration, you can find something like Method-listUnsubscribe in Historical API calls. You can find that data under Mailchimp Account menu -> API Keys & Authorized Apps.

    Can you please provide any additional information about this issue? For example, have you integrated several forms into one Mailchimp List or each form to different Mailchimp list?

    We are looking forward to hearing from you.

  • Profile Image

    Answered by unlimitedaircards on May 15, 2012 at 05:41 PM
    I have two forms going into one list.
    I've never instantly lost that many subscribers and I would have gotten
    notice if they unsubscribed. So I see no other way they were removed. I was
    not doing anything in my mailchimp login but I was working in the jotform
    integration.
  • Profile Image
    JotForm Support

    Answered by Mike_T on May 15, 2012 at 06:01 PM

    Is there anything like listUnsubscribe in the Last 24 hours of API calls?

    Thank you for cooperation.