- unlimitedaircardsAsked on May 15, 2012 at 04:18 PM
I integrrated a couple forms with my mailchimp account and when I did it reduced my list from 2353 to 2185. Mailchimp said they can not help since it was your end that deleted them. how I do I know what happened? What was deleted? and how I do I avoid in the future?
- JotForm SupportMike_TAnswered on May 15, 2012 at 05:35 PM
Thank you for contacting us.
Have you received any logs from Mailchimp to confirm that mentioned subscribers were removed by our integration with them? If yes, please provide us with these logs.
I think that if subscribers were removed by our integration, you can find something like Method-listUnsubscribe in Historical API calls. You can find that data under Mailchimp Account menu -> API Keys & Authorized Apps.
Can you please provide any additional information about this issue? For example, have you integrated several forms into one Mailchimp List or each form to different Mailchimp list?
We are looking forward to hearing from you.
- unlimitedaircardsAnswered on May 15, 2012 at 05:41 PMI have two forms going into one list.
I've never instantly lost that many subscribers and I would have gotten
notice if they unsubscribed. So I see no other way they were removed. I was
not doing anything in my mailchimp login but I was working in the jotform
- JotForm SupportMike_TAnswered on May 15, 2012 at 06:01 PM
Is there anything like listUnsubscribe in the Last 24 hours of API calls?
Thank you for cooperation.