What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I track respondents on an anonymous survey?

    Asked by mssabr01 on November 30, 2016 at 04:16 PM

    Can I track users from a pre-event survey into a post-event survey without losing anonymity? I looked at the Unique ID add-on but that only generates an ID for that specific instance. I would like to anonymously track a user across surveys.

    To help explain: I am evaluating the effectiveness of social outreach programs. I would like the participants to take a survey before they start the program, then take the same survey after the program concludes. I need to be able compare the pre survey to the post survey without knowing the name of the person who took the survey.

    survey how respondents how can i
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    JotForm Support

    Answered by Chriistian on November 30, 2016 at 09:11 PM

    You can check the IP address of the users who submitted the form to find out if they have completed the pre-event and post-event survey. To view the IP address, simply follow the steps below:

    1. Go to your form submissions page

    2. Click the gear icon on the top right 

    3. Check the IP checkbox and click the gear icon again to save the settings.

    If you need further assistance, please do let us know.
    Regards.