How to add more information to the PayPal payment form reports?

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    Asked on December 01, 2016 at 01:06 PM


    Can we change the PayPal section on our form to include something to let our Finance Dept. know what the payment is for.  It only shoes the Transaction number, the date/time and the customers email.  It doesn't say what the product is.


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    Answered on December 01, 2016 at 02:22 PM

    Could you confirm that if you are downloading this report from the PayPal dashboard? If so, unfortunately, we cannot control the reports generated from the PayPal. We request you to check with PayPal in regard. 

    Also, you may consider generating an Excel report from the reports that provides all the fields from the form. Please refer to the guide below:

    Hope this information helps!