What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New Questions not saving

    Asked by aging2 on December 01, 2016 at 02:59 PM

    I have tried multiple times to put a new question on our form and it will not update in the preview. 

    preview and times in
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 01, 2016 at 06:47 PM

    I have tested on this form http://www.jotformpro.com/form/63137725293964 since it is the last one you have edited and I can see new questions are showing in the preview.

    Is this the form where you're working on? 

    If not, please provide us the correct link to your form, we will be glad to take a look to it.