What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    preços errados

    Asked by GRUPO_DISCURSIVA on December 01, 2016 at 07:31 PM


    Apareceu no meu perfil uma promoção de 50% de desconto nos preços dos pacotes UPGRADE. 

    Porém, ao clicar no pacote Bronze, logo em seguida, aparece a mensagem com o valor e o modo de pagamento. 

    Nesta janela aberta, o valor $19,00 está discrepante com a promoçao de $9,90. 

    de: $19

    PARA: $9.50


    (Billed once at $114)



    10 GB

    Available Space


    Sub-user Accounts


    Monthly Form Views


    Total Submission Storage


    Forms, Reports, Fields

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    JotForm Support

    Answered by Chriistian on December 02, 2016 at 12:42 AM

    Please allow me to inform you that the 50% discount is available only for the Yearly and Bi-yearly payment schedule of each plans. For example, the regular pricing for the Bronze Yearly plan is $159/year. But with the 50% discount, the price of the Bronze yearly plan is now at $114 (9.50 x 12 months).

    The pricing on the Monthly subscription for Bronze, Silver and Gold will remain the same. The discount is available only in Yearly and Bi-Yearly payment schedules of Bronze, Silver and Gold.

    Please also note that the 50 percent discount is a one-time offer. Plans will auto-renew at the full-priced annual plan 1 year after the discount is applied. 

    If you need further assistance, please let us know.