My notification email has missing fields.

  • Profile Image
    MBWHS
    Asked on December 01, 2016 at 08:10 PM

    HI 

    we have a ridiculously long jotform that when the email notificiation comes through the table doesn't show the last few fields.  Is this something at the jotform end or is this likely to be our end?

     

    thanks

     

    Katie

  • Profile Image
    seth
    Answered on December 02, 2016 at 01:48 AM

    Hello,

    I checked your form (Antenatal History v2). You have two notification emails alerts. The alert called "Notification 1" seems to have been broken since the content doesn't show the last few fields:

    Other notification includes additional two fields:

    Your form includes more fields than these additional fields. Hence, I recommend you to delete these notification email alerts and re-create them. If the issue continues after re-creating notification alerts please contact us again in order to let us investigate the issue further.

    We are awaiting your response.

    Regards.