My notification email has missing fields.

  • MBWHS
    Asked on December 1, 2016 at 8:10 PM

    HI 

    we have a ridiculously long jotform that when the email notificiation comes through the table doesn't show the last few fields.  Is this something at the jotform end or is this likely to be our end?

     

    thanks

     

    Katie

    Jotform Thread 1002155 Screenshot
  • seth
    Replied on December 2, 2016 at 1:48 AM

    Hello,

    I checked your form (Antenatal History v2). You have two notification emails alerts. The alert called "Notification 1" seems to have been broken since the content doesn't show the last few fields:

    My notification email has missing fields Screenshot 30

    Other notification includes additional two fields:

    My notification email has missing fields Screenshot 41

    Your form includes more fields than these additional fields. Hence, I recommend you to delete these notification email alerts and re-create them. If the issue continues after re-creating notification alerts please contact us again in order to let us investigate the issue further.

    We are awaiting your response.

    Regards.