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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I send an edit link to a form user that has lost their original edit link

    Asked by robertbalfour on May 16, 2012 at 05:15 AM
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    JotForm Support

    Answered by abajan on May 16, 2012 at 07:04 AM

    Please do the following and let us know if it helps:

    1. Go to your My Forms page, click the form in question and then the Submissions button

    2. Search the Submissions page for the record of the particular submission that would have been made by the user. (If multiple submissions were made by the user, make sure that you choose the correct one by observing the date and time it was made.)

    3. After locating the record, click it to load it into the top section of the Submissions page

    4. Click the Forward button, enter the user's email address in the To field, edit the subject as you see fit and click the Forward Submission button, as illustrated in the example below:

    (Click image to enlarge to actual size)

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    JotForm Support

    Answered by abajan on May 16, 2012 at 07:17 AM

    My apologies. I just tested that solution and it doesn't work. Let me think about this, experiment a bit and get back to you. (In the interim, my colleagues may well come up with something. I have a feeling I've overlooked something that's obvious :)

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    Answered by robertbalfour on May 16, 2012 at 07:59 AM
    Hi there, many thanks for the emails. I had tried this option before asking the question. The difficulty is getting the edit link included in the email.
    Many thanks in advance
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    JotForm Support

    Answered by abajan on May 16, 2012 at 08:14 AM

    Okay, this should work:

    1. Complete and submit the form yourself

    2. Copy the edit link contained in the autoreponse to your clipboard and paste it into a text document

    3. Follow steps 1 to 3 in my reply above

    4. Click the Preferences icon (it looks like a little cog) and check ID:

    This will cause the submission's ID to appear it the submission:


    5. Copy that ID and in the edit link earlier copied, replace the portion highlighted in red below with the new ID:

    http://submit.jotform.co/form.php?formID=12345678901234&sid=202975800212595687&mode=edit

    (Of course, the form's ID will be different than that in the link above.)

    6. (Optional) Uncheck the ID box

    7. Follow Step 4 of my last reply but this time include the edit link created in Step 5

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    Answered by oldmonk7 on March 09, 2017 at 11:16 PM

    What can I do to send this edit link to all the listing I have in the database?

    e.g. I have 50 customers and I want to send everyone there edit link to verify, how can I send everyone in at once.

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    JotForm Support

    Answered by Kiran on March 10, 2017 at 07:10 AM

    @oldmonk7,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1087939

    Thank you!