What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I get more than one encryption key?

    Asked by sarahswingle on December 02, 2016 at 03:31 PM

    It looks like I can't download a second encryption key I'd like to be able to access our applications from more than one machine

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    JotForm Support

    Answered by John_Benson on December 02, 2016 at 05:57 PM

    You can access the encrypted forms to any machine or device as long as you have the encryption key. You can share the key to anyone but be mindful with whom you share the keys with, since once created your keys can not be changed. 

    Here's a complete guide for: Encrypted-Forms-and-How-to-Use-Them

    Hope that helps. If you need more clarifications or other questions, please contact us again. Thank you.