Add a "submission ID" for the customer to reference?

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    zathrak
    Asked on May 16, 2012 at 10:21 AM

    I have created a form that would be submitted to me by the customer. For the customer's reference, they would need a "submission ID" of sorts that they can refer to if I need to look them up. Is this receipt-like behavior possible? 

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    jeanettebmz
    Answered on May 16, 2012 at 04:11 PM

    Every submission generated into our server actually have a unique id

    Once your customer press the submit button a notification is sent to you. So, in order to accomplish what you are looking for, you can set up an Email Notification Template as well as an Autoresponder template .

    Add the Unique id field (which is the submission id) into your templates, on either the Body of the template or the subject.

    Below you have a screenshot showing how to do it into an  Autoresponder

     

    And this screenshot shows the Notification settings

     

    Should you need further assistance, let us know. We are always glad to assist.

    Jeanette