Why my form is disabled?

  • Profile Image
    Asked on December 03, 2016 at 10:18 AM

    Dear Sir

    please i found the below message while try to login. my form is normal

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    my website


    is that mean i will not login again?


  • Profile Image
    Answered on December 03, 2016 at 10:53 AM

    Hello Sherif,

    I checked your form but I did not find anything malicious in it. It was probably with the word "bank account" which the system's filter raised a flag and caused your account to be suspended.

    With this, I have reactivated your account. You should be able to access your forms again. 

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.