What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my form is disabled?

    Asked by Sherif  on December 03, 2016 at 10:18 AM

    Dear Sir

    please i found the below message while try to login. my form is normal

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    my website


    is that mean i will not login again?


    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on December 03, 2016 at 10:53 AM

    Hello Sherif,

    I checked your form but I did not find anything malicious in it. It was probably with the word "bank account" which the system's filter raised a flag and caused your account to be suspended.

    With this, I have reactivated your account. You should be able to access your forms again. 

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.