What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our automatic phishing detection system has suspended your JotForm account

    Asked by BinHashim on December 05, 2016 at 03:15 AM

    can please unsuspend my account .. i'm using the form for rating football players (group of friends)

     

    thank you.

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    JotForm Support

    Answered by Chriistian on December 05, 2016 at 03:32 AM

    Hi,

    One of your forms which is (http://www.jotform.me/form/63381151239453) has detected by our phishing system as possible for phishing that's why your account got suspended. I checked your form and I noticed that it includes a field that is asking for Password and PIN. I have deleted the particular field and make your account Active again. To prevent this from happening in the future, please refrain from adding fields that asks Passwords. Please check out Terms of Use.

    If you need further assistance, do let us know.
    Regards