How can I retrieve my form?

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    José Eroni Fernandes 
    Asked on December 05, 2016 at 03:03 PM

    Fiz o formulário e nenhum de meus emails retorna o reset de senha, não consigo recuperar.

    ESSE É O MEU FORM.

    https://form.jotformz.com/63153785070658

  • Profile Image
    Jan
    Answered on December 05, 2016 at 05:07 PM

    This form (https://www.jotform.com/63153785070658) is under the username (ERONI). 

    The email address you provided did not match with the user account's email address. The account's email has .br at the end. Also, this email is in the bounce list. It is the reason why you are not getting any emails from JotForm.

    I went ahead and requested for a password reset instructions to be sent to your email address.

    Hope that helps. Thank you.