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PolesystematicAsked on December 6, 2016 at 4:12 AM
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BorisReplied on December 6, 2016 at 5:28 AM
Can you please describe what it is that is not working?
Are you having troubles accessing your form?
https://form.jotformpro.com/form/63372846640965
Are you having troubles editing your form?
https://eu.jotform.com//?formID=63372846640965
Can you please provide a bit more information what it is that is not working for you? If possible, please also provide a screenshot of the problem, so we have a better understanding of what may not be working.
You can attach images to your posts by following these instructions:
https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum
Looking forward to your response with added details. Thank you!
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PolesystematicReplied on December 6, 2016 at 6:22 AM
Hi,
We can access the form, the problem is, when we try to submit we get the following error message saying the form is currently not avalaible :
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omerorkun JotForm Data ScientistReplied on December 6, 2016 at 6:38 AM
Hi,
Here is the problem. You set an expiration date for your form and you mistakenly set it for January 2016 instead of 2017:
Please change the date. It will resolve the issue.
Do contact us again if you need any further assistance.
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PolesystematicReplied on December 6, 2016 at 6:44 AM
Okay, thanks for your help :)
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emilyReplied on December 6, 2016 at 6:53 AM
Hi,
On behalf of my colleagues, you are welcome.
Please let us know if you have any problem.
Thank you.