What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This is possible, you need to disable the Hide Empty fields in the Advanced Email notification settings. Here's how:
1. Open your form and click the Emails button in the Form Builder.
2. Click the Edit button of your notification.
3. Go to the Advanced tab and disable the Hide Empty Fields. When you're done click the Save button.
4. Click the Save form button and try to test your form.
Hope that helps. Let us know if you need further help. Thank you.