What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by marksloane on May 17, 2012 at 05:54 AM

    Hi i paid for the premium service yesterday but it does not seem to have registered in the site, it says i have used 972 forms out of 1000 from my lat quota, will it run upto 1000 then change to a fresh 1000?  thanks for any help

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    Answered by moonzkie on May 17, 2012 at 06:32 AM


    Reset is made every first day of the month, thus, your account will be reset to 0 on June 1, 2011. Any submission after the said date will then add up to your submission's counter until it will be reset again on July 1, 2011, and so on.