- The_Mighty_OptiqAsked on May 17, 2012 at 09:17 AM
Since last night I haven't been able to view the source code of my forms... when I go to any other webpage n do it it just pops right up... for soe reason jotform is crashing the browser... this happens in both chrome and firefox... is there a reason for this?
- JotForm SupportGoldoAnswered on May 17, 2012 at 12:17 PM
I am able to view the forms source code using Firefox 13 and Chrome 18. Browsers not crashing as well. Can you walk me through on how I can replicate the issue please?
- The_Mighty_OptiqAnswered on May 17, 2012 at 04:01 PM
ok sure.... when I'm editing my form I'll click "Preview".. when the preview window pops up I click "view in another tab"..... when it opens in another tab I right click n select "view source".... then another page pops up but nothing loads... n none of the jotform pages I got open will work, then eventually I get an error message and it asks if I want to kill the pages or wait for them to load.... if I wait the same thing eventually pops up again... so I'll have to kill the pages, close out the tabs n come back to here in a new tab... idk why this is happening..
- JotForm SupportGoldoAnswered on May 17, 2012 at 04:20 PM
I'm not sure why you are not able to view the source. I've followed your steps and still was able to view the source fine.
I have tried it on 2 machines running Windows 7 and XP and both works fine.
Are you able to view souce on some other websites?
- The_Mighty_OptiqAnswered on May 17, 2012 at 04:34 PM
yes I can see the code of other sites... it just happens with this one..
- The_Mighty_OptiqAnswered on May 17, 2012 at 04:44 PM
ok I just realized I can view the source of some of my other forms.... but not the ones like this
...... does it allow you to view the source when you look at it?
- JotForm SupportGoldoAnswered on May 17, 2012 at 04:52 PM
Yes I'm able to view the souce of that form using both Firefox and Chrome. That is a long form and it may take time to view the source.