What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Jotform seems to be broken and am not receiving my usual enquiries!!

    Asked by Gerard Kavonic on May 17, 2012 at 09:35 AM



    This is very ugent please.

    I had a designer install a jotform on my website www.kavonichone.co.zasome time back.

    For some reason, I have not been receieving enquires from that form for a while now  whereas I used to get enquiries on a daily basis.

    I am extremely concerned about this as my business depends on new busness enquiries.


    Could uyou pl;ease urgently look into this and tell me what the problem may be?


    Many thanks,


    Gerard Kavonic


    +27 11 728 5234

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Goldo on May 17, 2012 at 12:34 PM

    I have removed gerard@kavonichone.co.za from our bounce list. It should be working by now.