- remoranAsked on May 17, 2012 at 10:04 AM
The mail notification component of JotForm is a nightmare. I have the secure form done, the CC works and the data is fine but I can't get the damn notification email to work. I have spent days on this! Without the notification, the project is not finished. The docs don't cut it. As stated before, I build websites for a living. Ditto databases so I know a little bit about documentation and JotForm, in this case, doesn't cut it. How do I get this to work. I send test mails, nothing. I select email to be the sender, nothing. Your tech is terrific save for this part. Please help me so I can get this finished.
Here are two URLs that I have sent before. Check it out and see what I am doing wrong.
- jeanettebmzAnswered on May 17, 2012 at 03:56 PM
I have checked some of your forms notfiications settings, and I foudn some of them didnd't have the settings below, so I made the changes.
We always recommend to set the sender email to : firstname.lastname@example.org In order to prevent servers to reject it once they check it is not coming from the same domain
Hope this finally helps you to get your forms working
Also I would recommend you to send us the Form ID for more specific investigation if you still need more assistance.