What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission form names are wrong

    Asked by Bouncersaroundtheworld on December 07, 2016 at 04:47 AM

    Hi guys, There seems to be a problem with submissions for my forms, I get the name of an old form that i have as the title on the email that i receive. It contains the write form filled out but the name of the form is wrong can you take a look please.

    Really happy with your product though as I rave about it actually.


    Johnny A

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    Answered by irfanmoosani on December 07, 2016 at 06:36 AM

    There are chances that you cloned that form from your old form titled "BRAWL REG FORM 2016 NYE" and forgot to change the subject of the notifier.

    All you need to change the Email Subject as described in the Screenshot 

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    JotForm Support

    Answered by owen on December 07, 2016 at 06:42 AM

    Hi Johnny,

    Irfan is completely right. You still have the old name of your form as the email subject. Please see the screenshot:

    Please change the email subject in your notification settings. 

    Do contact us again if you need any further assistance.