What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form stopped working

    Asked by guys3231 on December 07, 2016 at 07:09 AM


    The form worked well until now.

    its suddenly stopped working completely. i can't fill it or go to the next page.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by owen on December 07, 2016 at 08:19 AM


    I am able to work on your form through this URL you provided:


    Please see how I am able to proceed:

    Can you specify the browser that you are working on? And have you tried it on a different browser? It currently seems to be working normally. I have tried on several browsers and could not reproduce the issue. 

    Please let us know how and when you get the error so we can act accordingly. We will be waiting for a more detailed feedback. 

    Thank you


  • Profile Image
    JotForm Support

    Answered by owen on December 07, 2016 at 08:35 AM

    Hi again, 

    I have just been updated by our backend team. It seems like there was an issue with your form previously. However, it has been fixed recently. I just wanted to let you know so that you would not mind about providing us further details. 

    Please contact us whenever you need assistance. We are glad to be helping you.