Form stopped working

  • Profile Image
    guys3231
    Asked on December 07, 2016 at 07:09 AM

    Hello, 

    The form worked well until now.

    its suddenly stopped working completely. i can't fill it or go to the next page.

     

  • Profile Image
    owen
    Answered on December 07, 2016 at 08:19 AM

    Hi,

    I am able to work on your form through this URL you provided:

    https://form.jotform.me/guys3231/adi

    Please see how I am able to proceed:

    Can you specify the browser that you are working on? And have you tried it on a different browser? It currently seems to be working normally. I have tried on several browsers and could not reproduce the issue. 

    Please let us know how and when you get the error so we can act accordingly. We will be waiting for a more detailed feedback. 

    Thank you

     

  • Profile Image
    owen
    Answered on December 07, 2016 at 08:35 AM

    Hi again, 

    I have just been updated by our backend team. It seems like there was an issue with your form previously. However, it has been fixed recently. I just wanted to let you know so that you would not mind about providing us further details. 

    Please contact us whenever you need assistance. We are glad to be helping you.