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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Transfer Forms to Susan Fort from hlhendy

    Asked by Susan Fort on December 07, 2016 at 07:11 AM

    Hi, 

     

    As per the note below, I am requesting that forms be moved from hlhendy to susanfort. 

    Thank you. 

    From: JotForm [mailto:noreply@jotform.com]
    Sent: Tuesday, December 6, 2016 9:15 PM
    To: Susan Fort <susan_fort_score_org@thescoreassociation.onmicrosoft.com>
    Subject: Re: My users are getting a "form over quota" message. How can I resolve?

     

    A new response has been received:

    JOTFORM

    Answered by BJoanna

    @susanfort

    I have checked and you do not have any form created on your account. I saw that you are sub account user of account hlhendy

    That account is overlimit and because of that form are showing over quota message. I also saw that you have upgraded your account susanfort to Bronze plan. However considering that form are not created on your account they are still over quota. You will need to upgrade main account hlhendy on which forms are create. We can cancel your Bronze plan for account susanfort and refund you your payment. Or we can move all forms from account hlhendy to your account susanfort. If you want that form are moved to your account, please login to account hlhendy and request transferring of forms to account susanfort, here on forum. 

    Let us know how should we proceed.

    View this thread on browser » Unsubscribe Thread

     

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    JotForm Support

    Answered by Mike_G on December 07, 2016 at 08:44 AM

    @Susan Fort

    I have moved all the form from the hlhendy account to the susanfort account as you have requested.

    Please feel free to contact us again anytime, if you have other questions or concern. 

    Thank you.