I accidentally upgraded the wrong account

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    christopherkallal
    Asked on December 07, 2016 at 10:36 AM

    I accidentally upgraded the wrong account. I thought I was logged into my other account. How to do cancel the one or transfer it to the correct account?

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    christopherkallal
    Answered on December 07, 2016 at 10:58 AM

    the account I accidentally upgraded was christopherkallal and I need it to be puppetman723 instead. Is it possible to transfer?

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    Welvin
    Answered on December 07, 2016 at 11:46 AM

    I'm sorry, but we cannot transfer the subscription. But I have refunded the payment. Expect the refund returned to the card within 4-10 business days. Please login to the correct account to upgrade.