What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form loading so slow?

    Asked by angelahanekamp on December 07, 2016 at 12:50 PM

    I have three forms that I am trying out.  I want to get them on my website and track how much they are being used before I decide on what package to purchase.  But I cannot put them on my website yet because they are taking far too long to load.  Is there any reason for them to take so long?  It says something about establishing a secure connection and takes some time to load if at all before I close it and move on.


    This is not a live website yet, I have to get things all up and running before I can make it live and now these forms are stopping me.

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    JotForm Support

    Answered by John_Benson on December 07, 2016 at 02:57 PM

    Are you still having difficulty loading your form and putting it on your website?

    I checked your form and it is working smoothly on my end. I also cloned it and test it on my end, it is working fine too. 

    Related guide: Adding-a-form-to-a-web-page.

    Please try it again and if the issue persists, let us know. Thank you.