I would like to cancel my subscription

  • Jon Odom
    Asked on December 7, 2016 at 1:52 PM

    I opened an account for role I was in for work, but have not been in that role for the last year.

  • Jeanette JotForm Support
    Replied on December 7, 2016 at 3:35 PM

    I have found several subscriptions associated with domain psav.com

    Can you please let us know the exact account we should cancel, the account associated with the email address you used to post here is not related to any paid account.

  • Texan
    Replied on December 7, 2016 at 3:45 PM
    I receive charges every month to my Visa card and emails to my email address- jodom@psav.com. Does this help?
    Thank you!
    Jonathan Odom
    Director, Sales- PSAV
    ■ office: 817.778.3284
    flawless performance. dramatic results.
    [http://media.psav.com/sites/default/files/icons/email/img004.png] [http://media.psav.com/sites/default/files/icons/email/img001.png] [http://www.psav.com/sites/default/files/icons/email/img005.png] [http://media.psav.com/sites/default/files/icons/email/img006.png] [http://media.psav.com/sites/default/files/icons/email/img002.png]
    ...
  • Kevin Support Team Lead
    Replied on December 7, 2016 at 6:38 PM

    Unfortunately the account Texan that is related to your email address is on free status, upon checking on our records using your email address jodom@psav.com cannot find any payment received, I can only find payments received from accounts related to another email addresses under the same domain. 

    If you could provide us a subscription number or the username you upgraded that would be helpful for us to find and cancel your subscription. 

    Looking forward to your reply.