What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The email verification email you sent me resulted in "not valid link". What now?

    Asked by MitchBentley on December 07, 2016 at 02:20 PM

    I spent 45 minutes on the phone with Dwolla creating the new form...but the verification stated it was "not valid link"  What has to  happen to create a "valid" link?

     

    Mitch Bentley

    Tampa Pride-Mark Fund, Inc.

    813.251.0666

    idea.man@verizon.net

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    JotForm Support

    Answered by Nik_C on December 07, 2016 at 04:45 PM

    Hello Mitch, I'm not sure 

    I'm sorry, but I'm not sure for which link you're looking for? Our Dwolla integration integrates by using Merchant ID, Application Key and Application secret key:

    That you get on Dwolla's end.

    I'm sorry if I misunderstood your question, if that's the case please let us know.

    Thank you!

     

     

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    Answered by MitchBentley on December 07, 2016 at 05:45 PM
    I received an email from you asking me to verify the email address. The email is attached for your reference.
    When I clicked on the portion that said verify now, it connected me to a site that showed this:
    Mitch Bentley
    Tampa Pride-Mark Fund, Inc.
    2333 Cypress Street
    Tampa, FL 33609
    813.251.0666
    Proud 12 year sponsor Relay for Life
    More than $87,000 raised to combat Cancer
    ...
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    JotForm Support

    Answered by Chriistian on December 07, 2016 at 09:36 PM

    I see you are referring to the Verify Email that was sent when you set idea.man@verizon.net as your account email address. Your attachment did not reach the forum, but I understand that you received an "not valid link" error when you clicked the verify now button.

    For your convenience, I have verified your email for you. Your email address idea.man@verizon.net has now been verified as your jotform account's email address.

    If you need further assistance, please let us know.
    Regards.