The email verification email you sent me resulted in "not valid link". What now?

  • MitchBentley
    Asked on December 7, 2016 at 2:20 PM

    I spent 45 minutes on the phone with Dwolla creating the new form...but the verification stated it was "not valid link"  What has to  happen to create a "valid" link?

     

    Mitch Bentley

    Tampa Pride-Mark Fund, Inc.

    813.251.0666

    idea.man@verizon.net

  • Nik_C
    Replied on December 7, 2016 at 4:45 PM

    Hello Mitch, I'm not sure 

    I'm sorry, but I'm not sure for which link you're looking for? Our Dwolla integration integrates by using Merchant ID, Application Key and Application secret key:

    The email verification email you sent me resulted in not valid link Screenshot 20

    That you get on Dwolla's end.

    I'm sorry if I misunderstood your question, if that's the case please let us know.

    Thank you!

     

     

  • MitchBentley
    Replied on December 7, 2016 at 5:45 PM
    I received an email from you asking me to verify the email address. The email is attached for your reference.
    When I clicked on the portion that said verify now, it connected me to a site that showed this:
    Mitch Bentley
    Tampa Pride-Mark Fund, Inc.
    2333 Cypress Street
    Tampa, FL 33609
    813.251.0666
    Proud 12 year sponsor Relay for Life
    More than $87,000 raised to combat Cancer
    ...
  • Chriistian Jotform Support
    Replied on December 7, 2016 at 9:36 PM

    I see you are referring to the Verify Email that was sent when you set idea.man@verizon.net as your account email address. Your attachment did not reach the forum, but I understand that you received an "not valid link" error when you clicked the verify now button.

    For your convenience, I have verified your email for you. Your email address idea.man@verizon.net has now been verified as your jotform account's email address.

    The email verification email you sent me resulted in not valid link Screenshot 20

    If you need further assistance, please let us know.
    Regards.