Download PDF Submissions: Failing to download multiple PDF submissions at once

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    Asked on December 08, 2016 at 08:45 AM
    Batch generation of pdfs in the View Submissions doesn't work.  It fails everytime.  Therefore I'm having to generate pdfs individually which is very time consuming. 
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    Answered on December 08, 2016 at 09:52 AM

    Apologies for the inconvenience. I was able to replicate the problem. 

    Let me forward this issue to our back-end team to have it checked and fixed.

    Please note that downloading multiple PDF submissions all at once will output 1 PDF file. If you wish to have each submission in 1 PDF, then the only way to do it is by following a workaround that is quite complex, would you like to proceed on that?

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    Answered on December 12, 2017 at 10:36 AM

    Hi there,

    We are terribly sorry for the late update, but we'd like to inform you that the bug has been fixed. Please try using the app again and let us know if you have any other issues or concerns.

    Kind regards.