What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Apologies for the inconvenience. I was able to replicate the problem.
Let me forward this issue to our back-end team to have it checked and fixed.
Please note that downloading multiple PDF submissions all at once will output 1 PDF file. If you wish to have each submission in 1 PDF, then the only way to do it is by following a workaround that is quite complex, would you like to proceed on that?