What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What counts as a form view?

    Asked by ichsun on December 08, 2016 at 02:04 PM

    Does a simple calculation without sending any data count from my montly views?

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    JotForm Support

    Answered by david on December 08, 2016 at 02:41 PM

    Any time the form is loaded, it counts as a form view.  If you sit there and refresh the form over and over, each time the form is loaded would be a new view.  Completing the form would count towards the submission total.

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    Answered by ichsun on December 08, 2016 at 02:44 PM

    Thank you David. How about previewing the form on jotforms.com, does this also count as a hit?

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    JotForm Support

    Answered by david on December 08, 2016 at 02:45 PM

    Previewing the form while editing does not count as a view.  Only loading the form directly from the URL or when embedded to a web page.

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    Answered by ichsun on December 08, 2016 at 03:01 PM

    Last question hopefully :) How about two forms on a single page. When refreshed, does i count two hits?

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    JotForm Support

    Answered by david on December 08, 2016 at 05:25 PM

    If two forms are embedded to a page, each form will count as a view.  Two forms loading in one page will count as two views.