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    Fields Seems Messed Up at Customise PDF Settings

    Asked by MBWHS on December 08, 2016 at 10:08 PM



    We really need to have the barcodes that are part of our forms as Jpeg's display on the PDF reports.  I have played with the PDF design and clicked add header etc but I can't get it to work..However on some of our forms it does work!


    I have linked the form that it does work on.  however for the other forms I have had to add the image as a URL and the format doesn't look as professional.


    could you please advise?




    Page URL:

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    JotForm Support

    Answered by Rose on December 09, 2016 at 01:55 AM

    We are sorry for the issue caused trouble to you. 

    When I checked mentioned form customise PDF setting, I was able to understand what you are asking. Even the settings seems ok when you preview, all the fields and images seems messed up at customise PDF design page. 


    To resolve this, you just need to enlarge each field to fit the page in a proper order. You may have a loot at the following gif to see how I did it.

    Hope, these would help you. If this is not the case, could you please provide us some more details?