What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Driving Distance widget not auto-populating the address

    Asked by xpoint on December 09, 2016 at 02:04 PM

    Once again the auotpopulate address section twords the bottom is not populating the address. It is only spiting out code. What can I do to make sure this is more consistant?

     

     

    Devin

    Page URL:
    https://form.jotform.com/63214731094148

    Screenshot
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    JotForm Support

    Answered by Kiran on December 09, 2016 at 04:33 PM

    I have checked your form and see that there is no Google API key is not provided in the driving widget. 

    Please get Google API key from the link provided in the widget and add it in the widget so that it should be working fine. 

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to assist. 

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    Answered by xpoint on December 09, 2016 at 05:44 PM
    How odd.. It has worked before without that... I wonder why it isn't now.
    ...
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    JotForm Support

    Answered by BJoanna on December 09, 2016 at 08:52 PM

    I think that Google Map API Key option was recently added. Once you add Google Map API Key your widget will work correctly. 

    Let us know if you need further assistance.

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    Answered by xpoint on December 09, 2016 at 09:44 PM
    Where do I find that api key?
    ...
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    JotForm Support

    Answered by BJoanna on December 09, 2016 at 10:57 PM

    inside of your Form Builder open your Driving Distance widget and scroll to the bottom of widget window. Below Google Map API Key field there is a link where you can click to get your key.

    Here is link: https://developers.google.com/maps/documentation/javascript/get-api-key 

    Hope this will help.