Email notification set but not coming through

  • DTColclasure
    Asked on December 9, 2016 at 5:35 PM

    I've got email notification set on my form, but they are not coming through

  • Elton Support Team Lead
    Replied on December 9, 2016 at 8:07 PM

    Your email was in the bounce list. I removed it, please check it again.

    Here's the bounced message.

    DTColclasu@aol.com is in the bounce list 

    Reason(s) : smtp; 521 5.2.1 :  AOL will not accept delivery of this

    AOL has blocked the emails coming from JotForm. In order to receive them, please add the noreply email (noreply@jotform.com) to your safe sender's list or contact list. You can also add a filter to your AOL account to prevent them from blocking the emails. This guide might help http://logintips.com/aol-login/create-filters-email-rules-in-aol-mail.php

    Hope this helps!