What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForms lightbox and feedback suddenly breaks my site

    Asked by epocket on May 18, 2012 at 06:04 AM

    I have been using both lightbox and feedback buttons on my site for a while.

    Suddenly (yesterday evening) all content based on Jquery stopped showing.

    The only thing that helpes is to remove all links with jotform javascript calls.

    iframes still work.


    I run a Wordpress site with a Headway theme, they still work as expected.

    But I do use a plugin from "Yootheme" called "Widgetkit" that stopped working (yesterday)

    The plugin has not updated since the problem appeared. No other plug-ins either.

    Did you make any changes to your scripts yesterday?

    I need both the plugin and I really would like the Jotform lightbox and the feedback buttons back again.


    What should I do?

    url dew.epockethandyman.com, this site is under development and protected behind password, but tell me if you need any data.

    Page URL:

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    JotForm Support

    Answered by abajan on May 18, 2012 at 06:23 AM

    Do the codes provided by the Embed Form Wizard have a "2" on the end, as described be my colleague idarktech in this thread? If it does, remove it. If it does not have the "2", include it. Please let us know if this helps.

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    Answered by epocket on May 21, 2012 at 09:55 AM

    It had a "2", and removing it helped :)

    Tnx !!

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    JotForm Founder

    Answered by aytekin on May 31, 2013 at 07:51 AM

    I know this thread was a long time ago but I wanted to post an update. We have just released a Wordpress plugin: JotForm Feedback Button. You can now add customizable feedback buttons to your web site more easily.