- AA_CAsked on December 10, 2016 at 11:15 AM
Why are you using the CAPTCHE tool? Is it to stop unwanted threads? Although effective it is annoying!
Can you not make a list of accepted users, paid subscriptions, and use "If Then Else" to attach the CAPTCHE to?
- JotForm SupportEltonCrisAnswered on December 10, 2016 at 12:22 PM
Nevermind, I think you're referring to the captcha field in the support forum. :)
Anyway, you're right. We've been constantly receiving fake posts and ads in the past months and unfortunately until this present. This forced us to add a captcha verification to deter bots that are dynamically posting spams in the forum. Just like you, we also hate captchas but I'm afraid we can't remove it especially during peak hours which we get higher visitors as well as bots.
Alternatively, if you want to get direct support, you can also contact us via email at email@example.com
Thanks for your understanding.
- AA_CAnswered on December 10, 2016 at 09:55 PM
Hi Elton, Understood --- hate bots!
- AA_CAnswered on December 28, 2016 at 09:27 AM
Hi, Appears to be deactivated now ... Thank you and good luck with those bots
Happy New Years
- JotForm SupportEltonCrisAnswered on December 28, 2016 at 11:10 AM
You're right, Robert. We decided to remove it.
I guess the real people behind the bots are taking vacations too, lol.
Anyway, happy new year. Cheers! :)