- gawomenflyfishingAsked on December 11, 2016 at 09:33 AM
I have setup paypal on this form. https://form.jotform.com/63417928703158 But at the check out page, it requires the payer to register for paypal. Do you know why?
This is a re-post of a comment on Setting Up Your First Order Form
- JotForm SupportliyamAnswered on December 11, 2016 at 09:45 AM
On a regular PayPal field, this is the regular process for making a payment. But actually, logging in is not required when the person is redirected to the Paypal page to make payment.
The form user who made a purchase shall be redirected to Paypal to log in or to make payment. But you will notice below it is a button that states that he can make payment using a Debit or Credit card
If the person chooses to Pay with Debit or Credit Card, he will be redirected to a new page where he can enter his card details:
If you have questions, please let us know.
- gawomenflyfishingAnswered on December 11, 2016 at 10:57 AM
I see that you can click 'pay with debit or credit card'. But in the pay with credit or debit card page, I am asked to provide paypal user id & password.
- JotForm SupportBDAVIDAnswered on December 11, 2016 at 11:27 AM
Your customers are required to create the PayPal account because of your PayPal account settings. I have read some blogs, where it is indicated to enable the "PayPal Account Optional", you can read more about it here:
For more information and help on this, please contact your PayPal support.