What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to bypass payment for orders?

    Asked by seedsandspores on December 11, 2016 at 04:49 PM

    I have set up an order form under paypal, but I don't want customers to be directed to pay with paypal. I want customers to be able to check what products they want, but not have to pay anything upfront (we receive payment upon delivery.)

    Is there a way to have an order form without customers having to pay online?


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    JotForm Support

    Answered by Chriistian on December 11, 2016 at 09:34 PM

    Yes, it is possible to have an order form without customers having to pay online. We can achieve this by using the Purchase Order payment integration. Although I checked your latest form titled Weekly Chef List and it looks like you are already using a Purchase Order payment field.

    Because of this, it appears that the issue has been resolved. If you need further assistance, please feel free to contact us again. 
    Thank you.