Clone of form disabled

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    alyssaracquel
    Asked on December 11, 2016 at 11:22 PM

    I created a clone of a form from this account to by used and personalized by another account. The cloning and download/customization was successful, but the form on the secondary account has been disabled. How can I fix this?

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    jonathan
    Answered on December 12, 2016 at 12:41 AM

    Can you please confirm that this was the other account form https://www.jotform.us/form/63458266412155 ?

    I just checked it and I found the username is active and the form is available at this time.

    Let us know if issue still persist.

    Thanks.