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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clone of form disabled

    Asked by alyssaracquel on December 11, 2016 at 11:22 PM

    I created a clone of a form from this account to by used and personalized by another account. The cloning and download/customization was successful, but the form on the secondary account has been disabled. How can I fix this?

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    JotForm Support

    Answered by jonathan on December 12, 2016 at 12:41 AM

    Can you please confirm that this was the other account form https://www.jotform.us/form/63458266412155 ?

    I just checked it and I found the username is active and the form is available at this time.

    Let us know if issue still persist.