Disabled form because the account is autosuspended

  • Profile Image
    Asked on December 12, 2016 at 02:04 PM


    What am I doing wrong, the form isn't working? It keeps saying its disabled?

  • Profile Image
    Answered on December 12, 2016 at 02:33 PM

    We regret to inform you that your form isn't working because your account is autosuspended by our phishing filter due to the fact that, in the form you mentioned (https://form.jotform.com/63464839386168), you are asking for a password, in violation of our Terms of Use, specifically:


    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.


    Please consider removing the offending (password) field and informing us afterwards so we can re-enable your account. That will render your form usable again. Please let us know if you need further assistance with that.