Email Notification: How to resize column so image picker widget will be shown

  • Profile Image
    Artie
    Asked on December 12, 2016 at 04:24 PM

    How can I resize some of the columns in the body of my email notifications so that the text is easier to read.

     

    Why when I resize or merge some of the columns, the images from the "Image Picker" fields are not seen in the body of the email?

     

    Thanks!

  • Profile Image
    EltonCris
    Answered on December 12, 2016 at 08:00 PM

    I suggest changing the table width so columns will resize or expand as well. You can do that in the table properties.

    Example:

    Also, when merging fields, please use the table tools.

     

    This is working so far for me on a form with image picker. Example:

    If you are still experiencing this issue, please recreate your email notification. This should fix it.

    Note that some of the widgets (especially those that embeds images on email) would not be displayed when email notification is heavily customized. Also, please ensure that the field name of the image picker e.g. {imagePicker} is correct.

  • Profile Image
    Artie
    Answered on December 12, 2016 at 09:44 PM
    This is so weird. When I create an email notification and I make no changes in the notification’s native format…I see the images in my emails.
    But when I expand the table or merge any cells, the images do not appear?
    I’d like my emailed table to look more like this but with images:
    Your Estimator that prepares estimate for repair and works with your insurance company is:
    Dale Wood
    Dale's Cell:
    502-802-1891
    Dale's Email:
    dwood@pdrky.com
    Your Project Manager that manages the daily process of your restoration and repairs is:
    Mike Swicegood
    Mike's Cell:
    502-619-4988
    Mike's Email:
    mswicegood@pdrky.com
    Your Contents Estimator who is responsible for estimating the restoration/cleaning of your contents and communicating with your insurance company is:
    Trish Satterly
    Trish's Cell:
    502-773-6434
    Trish's Email:
    tsatterly@pdrky.com
    Your Contents Coordinator that manages the daily process of your contents restoration and cleaning is:
    Samantha Judd
    Samantha's Cell:
    502-435-6089
    Samantha's Email:
    sjudd@pdrky.com
    Here is the native table that includes the images:
    [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]
    Clone of Customer Assurance Program
    Your Estimator that prepares estimate for repair and works with your insurance company is:
    Dale Wood

    Dale's Cell:
    502-802-1891
    Dale's Email:
    dwood@pdrky.com
    Your Project Manager that manages the daily process of your restoration and repairs is:
    Mike Swicegood
    [https://www.jotform.com/uploads/Artie/form_files/Mike%20Swicegood.762.jpg]
    Mike's Cell:
    502-619-4988
    Mike's Email:
    mswicegood@pdrky.com
    Your Contents Estimator who is responsible for estimating the restoration/cleaning of your contents and communicating with your insurance company is:
    Trish Satterly
    [https://www.jotform.com/uploads/Artie/form_files/Trish%20Satterly.363.jpg]
    Trish's Cell:
    502-773-6434
    Trish's Email:
    tsatterly@pdrky.com
    Your Contents Coordinator that manages the daily process of your contents restoration and cleaning is:
    Samantha Judd
    [https://www.jotform.com/uploads/Artie/form_files/Samantha%20Judd.107.jpg]
    Samantha's Cell:
    502-435-6089
    Samantha's Email:
    sjudd@pdrky.com
    [AH Sig]
    [Social-Wood_0002_Layer-1_0000_Layer-4] [Social-Wood_0002_Layer-1_0001_Layer-1] [Social-Wood_0000_Layer-3] [Social-Wood_0002_Layer-1_0002_Layer-0] [Social-Wood_0001_Layer-2]
    ...
  • Profile Image
    amy
    Answered on December 13, 2016 at 03:05 AM

    Hello,

    We cannot see your e-mail attachments on our support forum. Would you please click on the "view this thread on browser" link in your mail and then please follow our user guide to attach your screenshots?

    Thank you.

    Regards.

  • Profile Image
    Artie
    Answered on December 13, 2016 at 11:43 AM

    This is so weird. When I create an email notification and I make no changes in the notification’s native format…I see the images in my emails.
    But when I expand the table or merge any cells, the images do not appear?

    Here is the native table that includes the images:

     

  • Profile Image
    John_Benson
    Answered on December 13, 2016 at 01:25 PM

    Please try deleting your current email notification and then create a new one as my colleague EltonCris suggested. Here's how:

    Here's the result:

    Let us know how it goes. Thank you.