What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform not submitting properly?

    Asked by telters on May 18, 2012 at 04:41 PM

    This jotform is not submitting when I press the submit button? http://form.jotform.ca/form/21384553368257

     

    I have tried on different computers and browsers, and can't seem to be able to get it to work

    Page URL:
    www.ventuswebdesign.com/newclient

  • Profile Image

    Answered by jeanettebmz on May 18, 2012 at 07:01 PM

    Could you please replace

    http://form.jotform.ca/form/21384553368257 

     

    by this one:

    http://www.jotform.ca/form/21384553368257

     

    Let us know if you still need further assistance, we are always glad to assist!

     

    Jeanette

  • Profile Image

    Answered by telters on May 18, 2012 at 09:29 PM

    Still doesn't work :(  It says I am using submissions on the JotForm website, and it shows the responses after a delay, but does not show the thank you page, or send the email notifiers

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    JotForm Support

    Answered by liyam on May 18, 2012 at 10:36 PM

    We apologize for this.

    I have forwarded this matter to the development team.  We will give you an update as soon as possible.

    Thank you for your patience.

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 22, 2012 at 03:32 AM

    Hi,

    I have checked your form and the problem is related with your form. Please use our clone tool to clone your form and embed it to your website. (problem is solved after I have tried to clone it on new form)

    Kindest Regards,

    Ertugrul.