What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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I have checked your form and tested for to upload a photo to form. I sent a test submissions to your form however, I could not replicate the same issue. I can attach a photo to your form. As you can see:
Everything works properly, here is test submission. You can saw the photos that I attached:
Also, I have checked your submissions and realized that this submission was not contained "photo".
I checked your history and saw that the image upload field not required before this submission. It means the user can submit the form without the uploading image.
Now, your image upload field is required. The images can upload in form and submissions, you can see it above.
If you have any questions or issue, feel free contact us.