billing from old to new plans

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    Asked on December 13, 2016 at 04:18 AM

    my plans is Our pricing plans have been restructured. You are currently on our old $139 2 yearly Premium plan and will keep this low rate for as long as you remain on this plan.

    so I pay today roughly 5,7$ per month for bronze.

    If I want to update to silver, price changes to 7.41$/month for 2 years, so about 31$ per month for 2 years, so about 5 times the price I pay today

    Do you have a solution for me to continue with you in case my needs are growing?


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    Answered on December 13, 2016 at 04:52 AM

    Hi sophrokhepri,

    I checked your account and I noticed that you are currently holding Premium Plan bi-yearly. Do you mean that you want to upgrade to silver plan? If so, please note that if you upgrade to silver, you will no longer take advantage of the Premium Bi-Yearly Plan. 

    If we misunderstand your concern, please confirm so that we can better assist you.