What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Dwolla account is not linking to my JotForm account

    Asked by Rensrentals on December 13, 2016 at 10:09 AM

    My tenants have tried logging into DWOLLA to pay their rents and are unable to access our account.  Please help!  This has not been a smooth transition.  Is there a number I can call and have someone walk me through all the steps?

     

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    Answered by Boris on December 13, 2016 at 11:21 AM

    We do not provide phone support, but we'll gladly assist you through our support forum. Now, it sounds like you are having some troubles setting up your Dwolla payment field, so that you would receive payments to your Dwolla account directly through our JotForm forms.

    We have the process of integrating our forms with Dwolla described in the following guide:

    https://www.jotform.com/help/360-Setting-Up-Dwolla-Integration-With-JotForm

    Please try setting up your Dwolla integration again, by following the above linked guide. Should you run into any issues or snags along the way, please let us know where and what you may be having troubles with, and we'll be glad to help. Thank you!