What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I forgot my password and haven't received the reset password.Asked by Katie Puracchio on December 13, 2016 at 10:34 AM
Hi there I have a login under the email email@example.com, but my name changed so that email is no longer valid. The new email is firstname.lastname@example.org and I need the reset password email to go to that email address instead. Either way somehow I need to log in to my account and need to reset my password. Can someone help? Thanks, Katie
I did check your account and found that you have already changed your account profile email address to your new email. That means you wee able to sign in to your JotForm account successfully.
Do get back to us if you have any questions.