What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    i can't have access to send mail

    Asked by internation on May 19, 2012 at 04:35 PM
  • Profile Image

    Answered by gori-mathew on May 19, 2012 at 04:43 PM


    We apologize for the inconveniences caused. I checked your account (associated withy username:internation ) as found it active. Please lets knw which account you cannnot access, you can give us the username of the account.

    Please do also give us more information on what you mea by "can't have access to send mail",. Have you tried resetting yout account password? If not then follow steps blow to reset password

    You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email

    For security reasons I can't provide more information. Thank you and I hope this helps.