The text we write in some fields is not showing when using the form through Safari

  • Profile Image
    pinevision
    Asked on December 14, 2016 at 04:32 AM

    Hi! 

    when using the form through a safari browser we experience that the text we write in the fields: "name" and "telephone number" is not showing. 

    is this a known problem? and how can it be solved? 

     

     

     

  • Profile Image
    AIDAN
    Answered on December 14, 2016 at 04:57 AM

    Please add this custom CSS code:

     

    #input_1, #input_3, #input_4 {
        height: 40px !important;
    }

    Here is how you can do that:

     

    I also created a corrected form in case you would like to clone it: https://form.jotform.com/63482455093965

     

    Please let us know if you need further assistance.

  • Profile Image
    moodyliciousshop
    Answered on February 11, 2017 at 08:07 PM

    where is this ?...  you can write on my form either http://moodyliciouschildrensspa.com/shop/pages/PrivateLabeling.htm

  • Profile Image
    Kiran
    Answered on February 11, 2017 at 11:40 PM

    I have injected the CSS code provided by our colleague to your JotForm https://form.jotform.com/32414493266152.

    Please check and let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image
    Kiran
    Answered on February 11, 2017 at 11:48 PM

    @moodyliciousshop,

    Sorry. I just overlooked your account username and injected the code provided to the form of our other user. I have reverted it and will address your query on the other thread that you have opened.

    https://www.jotform.com/answers/1063820

    Thank you!